Having problems getting started with NeuroKey?
…please try the following:
If you are using the version that shipped on the Emotiv Systems installation DVD, its possible that it is not installed correctly. Unfortunately, time did not permit us to include a setup program with that distribution.
NeuroKey Step By Step
Please download the latest version from our web site:
http://www.AffordableTechnology.com.au/Neuro/NeuroKey.htm
Run the file you just downloaded. It contains a SetupAssist feature which will locate and validate the various Emotive libraries that it requires and install itself.
It’s important the you follow each step below:
- Quit all running applications (except this screen).
- Plug-in the headest USB dongle and switch the headset on.
- Run NeuroKey by clicking on the desktop icon or by clicking ‘Start’ then ‘All Programs’ and then ‘NeuroKey’.
- Click the ‘More Options’ button.
- Change the ‘Headset Mode’ to ‘All Detections’ (even if that is already selected).
- Wait for the ‘Headset Activity’ LED to turn green and stop flashing. This should not take more than ten seconnds.
Several Emotiv programs will now load and you will be prompted (by the Emotiv Control Panel) to select the correct user profile. Select your profile and press ‘Ok’.
- Make sure you have green indicatior for all contacts on the Control Panel screen.
- Minimize the Control Panel program.
- Select the following detection options in NeuroKey:
Scan Left = Gyroscope Left
Scan Right = Gyroscope Right
Row Up = Gyroscope Up
Row Down = Gyroscope Down
Keypress = Brow Up
Move your head about, using brisk movements, while watching the large green arrows on the NeuroKey screen.
You should notice the green up-arrow flashes when you flick your chin downwards, and the scam row should now be one lower. Brisk left or right movements should change the scan direction and an upward movement should select the scan row above.
When the letter you want is highlighted, raise your eyebrow fully and listen for the confirmation beep.
You have now verified the program is setup and connected to the headset. Practice a bit the try the different detection methods such as using eye movement or thoughts etc.
The Main Cause of Problems
So far, almost every problem that we have resolved has related to one of the above steps being skipped. It is critical that no Emotive applications (EmoComposer or Control Panel) are running before you start NeuroKey.
NOTE: You must let NeuroKey start the programs it needs, and it will also terminate them itself when you quit NeuroKey.
Testing NeuroKey
You can test NeuroKey by repeating the steps above, but set the Headset Mode to “EmoComposer Test Mode” this time. This will cause EmoComposer to load (as well as the other Emotiv programs). You can now manually test each of the detections by changing the appropriate value in EmoComposer.
Still Having a Problem?
If you have followed each of the above setps but still have problems. please contact us via the priority support email address you received when you registered NeuroKey. If you haven’t registered yet, you can do so now by going to the download page, or you can use the web feedback form:
Register now: http://affordabletechnology.com.au/product_download.htm
Feedback Form: http://affordabletechnology.com.au/feedback_submission.htm
Please provide as much detail as possible. The quality of our reply is determined by the information you provide. Problems like “It don’t work” are very hard to diagnose.
Note: A snapshot of the screen can often lead us straight to the problem and a quick resolution for you. To take a full screen snap-shot just press the CTRL key then tap the ‘PRN-SCRN’ or ‘PRINT SCREEN’ key. This will place a picture of you screen into the clipboard, consult your email program documentation for details on how to email the image. Send the picture and details to the support address you received when you registered your copy of NeuroKey.
Please ensure you use the CTRL key and not the ALT key.